Shipping & Delivery Policy

Last updated: Feb, 2026

At PSJ Overseas, we are committed to ensuring reliable, transparent, and timely delivery of goods to our global partners. This Shipping & Delivery Policy outlines how we process, ship, and deliver export orders across international markets.

1. Order Processing

All export orders are processed after confirmation of:

Final product specifications
Quantity and packaging details
Payment terms (as agreed)
Shipping method and destination

Order processing time typically ranges from 3–10 business days, depending on product type, order volume, and compliance requirements.

2. Shipping Destinations

We currently export products to the following regions:

GCC Countries
North America
Europe
Oceanic Countries

If your country is not listed, please contact our team to confirm shipping availability.

3. Shipping Methods

We offer multiple international shipping options based on customer requirements:

Sea Freight (FCL / LCL)
Air Freight
Courier / Express Services (for samples or small consignments)

Shipping method, carrier, and route are finalized in mutual agreement with the client before dispatch.

4. Estimated Delivery Time

Delivery timelines depend on:

Destination country
Chosen shipping method
Customs clearance procedures
Port or airport conditions

Estimated delivery ranges:

Air Freight: 5–12 business days
Sea Freight: 20–45 business days

Please note that delivery timelines are approximate and may vary due to factors beyond our control.

5. Customs, Duties & Taxes

All international shipments are subject to:

Import duties
Customs clearance fees
Local taxes and regulations

These charges are the sole responsibility of the buyer, unless otherwise agreed in writing. PSJ Overseas is not responsible for delays caused by customs authorities.

6. Packaging & Documentation

We ensure:

Export-grade packaging
Compliance with international shipping standards
Accurate documentation including Invoice, Packing List, Certificate of Origin (if required), and other export documents

Special packaging requests can be accommodated upon prior discussion.

7. Shipment Tracking

Once the shipment is dispatched:

Tracking details or Bill of Lading / Airway Bill information will be shared with the client
Clients can track shipment status via the respective carrier

8. Delays & Force Majeure

PSJ Overseas is not liable for delays caused by:

Natural disasters
Port congestion
Political or regulatory changes
Carrier disruptions
Force majeure events

We will, however, proactively communicate and assist wherever possible.

9. Damaged or Lost Shipments

In the rare event of damage or loss:

Claims must be reported within 48 hours of delivery
Supporting photos and documents may be required
Resolution will be handled in coordination with the shipping carrier and insurance provider (if applicable)

10. Contact Us

For shipping-related inquiries or assistance, please contact:

PSJ Overseas
📍 India
📧 Email: contact@psjoverseas.com
📞 Phone: 6379061962